Jalin’s Commitment to Delivering Optimal Services for Banking and Fintech During the Lebaran Rush

Beyond the festive chants of Takbir, the crowds at shopping centers, and the joyful smiles of family receiving their Eid 'angpao,' a massive wave of millions transactions are happening non-stop. As people prepare to reconnect with their loved ones, PT Jalin Pembayaran Nusantara (Jalin) steps in as the guardian of digital payment gateways. Jalin ensures that every single rupiah transferred - whether via ATM, debit cards, or QRIS services - is processed swiftly, optimally, and remains fully secured from cyber threats.

Lebaran is more than just a spiritual occasion, Its represents one of the primary peaks of national economic activity. Jalin forecasts at least a 200% spike transactions compared to typical daily figures – covering ATM/CRM, mobile banking, and QRIS – during the 1447H Eid homecoming period. Within this significant spike, Jalin recognizes that various external factors may influence the public's safety and convenience while transacting.

At this pivotal moment, Jalin’s readiness is being challenged, both as a dependable digital payment infrastructure provider and as an institution committed to safeguarding smooth public transaction activities. Through the Ramadan-Idulfitri (RaFi) 1447H Command Center, operating from March 14 to 29, 2026, Jalin has proactively forecasted and mitigated potential disruptions to transaction security and convenience. The goal is to ensure all members of the Link network provide top-tier service to the public.

A comprehensive series of strategic actions has been prepared by Jalin in collaboration with a 100 bank and fintech institutions. Jalin ensures that all anticipatory steps are ready across each partner within the Link network to maintain operational excellence and handle spikes in transaction volume. This preparations is reflected in the SLA target of above 99.9% for all payment system channels. This is further complemented by guaranteed cash circulation throughout the Link ATM network and 24/7 real-time monitoring by standby personnel.

Equally important, in effort to mitigate cybercrime risks amidst transaction volume spikes, Jalin is reinforcing its payment ecosystem through the proactive implementation of a Fraud Detection System (FDS). The system integrates two core strategies: rule-based detection, which monitors transactions according to established parameters, and behavior-based detection, which tracks historical patterns and behavioral habits of users or institutions. Jalin believes this system will keep the network secure and resilient during these critical moments.

For Jalin, ensuring secure and seamless transactions isn’t just a seasonal priority. It’s a constant commitment driven by operational excellence, at all times and under any circumstances. Through this year’s RaFi Command Center, Jalin remains in ensuring seamless transaction flows, enabling the public to fully embrace the spirit of victory and reconnect with their loved ones amidst the Lebaran rush, with the absolute peace of mind.