Account Manager

Job Description

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationship
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quaterly initiatives to internal and external stakeholder
• Develop new business with existing clients and/or identifies areas of improvements to meet sales quotas
• Forecast and track key account metrics
• Prepare records on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalation as needed

Minimum Qualifications

• 2-5 years’ experience in a role that includes ATM, Debit, Payment, Banking & Fintech System
• Having knowledge of financial products, ATM, debit, payment, banking & fintech system is preferable
• Good communication in English, both oral & written
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role
• Have good self-motivation, fast learner, can do attitude, able to work as a team or able to work independently, good administration skill
• Excellent negotiation & presentation skill
• Willing to work in mobile environment & to be located in BSD or Jakarta Area

Have what it takes? Send your updated CV to humancapital@jalin.co.id