In line with the vision of Jalin 2021 which carries the theme “Operational Excellence to Achieve Sustainable Growth”, Jalin started the year by holding a Commander’s Call to ensure program readiness and the best service for members, Wednesday (20/01).
The activity which was attended by all Jaliners (Jalin employees) discussed the evaluation of work achievements in 2020, where in the conditions of the Covid-19 pandemic that hit the world, Jaliners was still able to maintain service quality for all members and achieved double digit revenue growth figures that were getting better from the previous year.
Jalin’s members also increased, from 22 members in 2019 to 29 members in 2020. At the Switching business aspect, Jalin expands its services through Quick Response Code Indonesian Standard (QRIS), Internet & Mobile Banking (IMB) as well as cross-border pilot. Meanwhile, the Managed Service business is also growing, marked by the provision of an e-channel platform and the innovation of Premises 4.0 services.
The 2021 program is also an important agenda for the Commander’s Call discussion as one of the keys so that Jalin can survive and grow in the era of VUCA (Volatility, Uncertainty, Complexity and Ambiguity) which is getting higher. The realization of the program is supported by the strategic objectives of Jalin which are summarized into the TOP WORK strategy which includes aspects of corporate governance to increasing competency and capability of resources.
“Representing the Board of Directors, I would like to express the highest appreciation for the good performance of Jaliners which is always supported by the corporate culture of JalinID and AKHLAK. In 2021, let us build the spirit of innovation, agility and recognize opportunities for improvement so that we can deliver the best service for members, “said President Director Jalin Boyke Yurista conveying his direction.
Through TOP WORK commitment and operational excellence adhering to the 3H principles; Healthy Employees, Healthy Operations, Healthy Business – supported by JalinID culture; Bisa, Sinergi and Tangguh – it is hoped that Jalin as a strong institution can improve the company’s performance which in the end makes a positive contribution to stakeholders.